CUSTOMER SERVICE POLICIES
We respect and are committed to protecting your privacy. We promise to never sell your personal information to any person or business. Your payment and personal information is kept private and safe at all times.
StoneHouse Threads Shipping Policy
We offer $6 flat rate shipping (USPS Ground). Our in-stock orders ship within five to seven days of your order date, Monday through Friday. This policy applies to shipping within the continental United States. For rush orders and/or expedited shipping and for shipping policy outside of the U.S., please contact us at email@example.com.
StoneHouse Threads Returns Policy
We think you will love your StoneHouse Threads purchase, but if not, we need to hear from you within seven days of receipt. And we will give you 14 days from receipt to return the item. We accept returns for store credit on unworn, unwashed, undamaged apparel. The shipping cost for the return item is the customer's responsibility. Please email us at firstname.lastname@example.org for return instructions.
We strive for high quality and happy customers, but sometimes a blemish is overlooked. Damaged products must be reported to us within seven days of receipt to be eligible for an exchange or refund.
Sale items are final and not eligible for exchange or returns.